Terms of Service

Welcome to Support Collective! By using our website and services, you agree to the following Terms of Service. Please read them carefully before placing an order or browsing our site.

Overview

Support Collective LLC is an ecommerce-only business based in Tempe, Arizona. We offer sustainable, ethically made products through our online store. These Terms of Service govern your access to and use of our website, including any purchases made through it.

Eligibility

To use our services, you must be at least 18 years old or have permission from a parent or legal guardian. By placing an order, you confirm that all information you provide is accurate and complete.

Products & Availability

We do our best to ensure that all products and descriptions are accurate and available. However, we reserve the right to limit quantities, discontinue items, or make updates to product listings and prices without notice.

Ordering & Payment

All orders are processed securely through our payment provider. We accept major credit and debit cards. Your payment information is never stored or shared.

Once you place an order, you will receive an order confirmation. A second email will be sent with tracking information once your item ships.

Returns & Exchanges

We accept returns and exchanges within 30 days of delivery, as long as items are unworn, unwashed, and in original condition with tags. For full details or to start a return, visit our Returns & Exchanges Policy.

Intellectual Property

All content on our website—including images, graphics, logos, and text—is the property of Support Collective LLC and protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

User Conduct

You agree not to misuse our site or services. This includes attempting to access secure areas without authorization, using our content for unauthorized commercial use, or interfering with the website’s performance or security.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may arise from the use—or inability to use—our site or products. Your use of our site is at your own risk.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted to this page, and your continued use of the site constitutes your agreement to the updated terms.

Contact Us

If you have any questions or concerns, we’re here to help!
Email us at: info@supportcollective.life